Privacy policy

Effective Date: 14-10-2025

At Kaia, we value your privacy as much as we value timeless design. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

 

 

📦 What Information We Collect

When you interact with Kaia, we may collect the following information:

  • Personal details: Name, email address, phone number, shipping and billing address

  • Payment information: Credit/debit card details (securely processed via third-party providers)

  • Browsing data: IP address, device type, browser type, pages visited, time spent

  • Cookies: Used to enhance your experience, track preferences, and improve site performance

 

 

🛍 How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Communicate order updates and customer support

  • Improve website functionality and user experience

  • Send promotional offers (only with your consent)

  • Comply with legal obligations

 

 

🔒 How We Protect Your Data

  • We use SSL encryption to secure your data during transmission

  • Payment details are handled by trusted third-party processors

  • Access to personal data is restricted to authorized personnel only

  • We do not sell or rent your personal information to third parties

 

 

🌍 Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or other privacy laws:

  • Access your personal data

  • Request correction or deletion

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise these rights, contact us at: [Insert Contact Email]

 

 

🍪 Cookies & Tracking

Kaia uses cookies to personalize your experience and analyze site traffic. You can manage cookie preferences through your browser settings.

 

 

🔄 Third-Party Services

We may share data with trusted partners for:

  • Payment processing

  • Shipping and logistics

  • Analytics and marketing tools

These partners are required to handle your data responsibly and securely.

 

 

📅 Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.