Shipping policy

🚚 Shipping Policy

Effective Date: 14-10-2025

At Kaia, we take care in every step—from design to delivery. Below is our shipping policy to help you understand how and when your order will arrive.

 

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📦 Order Processing

• Orders are processed within 1–3 business days after confirmation.

• You’ll receive a confirmation email once your order is placed, and a tracking link once it ships.

• Orders placed on weekends or holidays will be processed the next business day.

 

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🌍 Shipping Regions

We currently ship to select regions. If your location isn’t listed at checkout, please contact us at [Insert Email] and we’ll do our best to assist.

 

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⏳ Estimated Delivery Times

• Domestic (India): 3–7 business days

• International: 7–14 business days (subject to customs clearance)
  Please note: delivery times may vary based on location, carrier delays, or seasonal volume.

 

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💰 Shipping Fees

• Shipping fees are calculated at checkout based on your location and order size.

• Free shipping may be offered during promotional periods or for qualifying orders.

 

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🛡 Lost or Delayed Shipments

• If your order is delayed or lost in transit, please contact us at [Insert Email] within 10 days of the expected delivery date.

• We’ll work with our shipping partners to resolve the issue promptly.

 

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📦 Packaging

All Kaia bags are shipped in minimal, protective packaging designed to reduce waste and preserve your purchase. Each item includes a dust bag and care instructions.

 

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🚫 Address Errors

Please ensure your shipping details are accurate. Kaia is not responsible for delays or losses due to incorrect or incomplete addresses.